We are implementing Live Agent, and I am trying to simulate testing 20 or so live agents online at the same time. To do this, I need to setup 20 different users. From what I can see, the only options I have for this is to either use a different browser for each user - which is limited to the number of different browsers I have installed on my PC - or to use Chrome in incognito mode, which seems to limit me to one extra user. So the question is, is there any other way to have 20 different users logged into one PC at the same time?
This is a question many Salesforce consultants will face - we will need to open many Salesforce instances and many of them are under the same domain.
I would recommend using some multi-session plugins for this purpose:
multi-fox for firefox: https://addons.mozilla.org/EN-us/firefox/addon/multifox-toolbar-button/?src=search
I haven't used them for quite a while now and I remember the last time I worked with SessionBox and multi-login I had some small issues - which are not show stoppers though. The last time I used multi-fox I didn't have much issue.
If anybody is interested in how those plugins work underneath, here is a simple explanation: https://stackoverflow.com/questions/26519835/how-does-multi-login-extension-works