In my sandbox when a new lead is created its assigned to a TCC queue. Then someone from TCC team queue will accept the ownership of queue.
Now i want to see report of : who accepted how many Leads from TCC queue.
I have enabled history tracking for ownership field but since we can not filter report using the OLD or NEW value of owner, i am thinking of creating a text field to store the value of first user who accepted the ownership from TCC queue.
Is my approach correct? Any suggestions on how can i achieve this functionality.