I have created a WelcomeEmail DE which having 2 fields
- EmailAddress (EmailAddress)
- IsActive (Boolean)
Mapped EmailAddress to SubscriberKey
I have linked ContactKey to EmailAddress in Population and added the EmailAddress field in Contacts Configuration.
Created Entry Event using Event Data and set criteria
[EmailAddress IsNotNull]. After activating the journey in Test mode, I'm firing an event using Automation Studio.
- When I checked the Event result in Test Mode I see all my records are rejected and showing DidNotMeetEntryCriteria status.
- i also remove old records and import new records in my DE, and fire the event and getting same result.
I know it is very simple journey and did not face this type of problem earlier and also, understand it was failing because of not matching event criteria but this is not the case, Event criteria is matching 100% for all my records.
Can someone help me here and advise where is the problem in my Journey Setup.