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I am using the SFDC Sample Console. I have created an Account Page feed-based layout, and assigned it to myself. In the feed-based page layout I have edited the Custom Console Components to display some related lists on the bottom sidebar, as per the screenshot below:

enter image description here

However, when I look at the Account page in the Sample Console, when I look at the detail page, I only see the main Account page, and do not see the bottom sidebar. On the detail page, I do not see the related lists which I marked as 'Hide on Detail Page', so I know that part is working. Am I missing a step to show the bottom sidebar?

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You are using Bottom Sidebar(Interaction Log), that may be the issue. There is another Bottom Sidebar exists. Use that.

Bottom sidebar

  • Even if I choose Right Sidebar, it is not displaying the related lists. In addition, even if select somethign else to display (I tried with a VF Page) in any of the sidebars, it is not displaying. It sounds like I am mssing a fundamental step, but not sure what that step is. – hamayoun Nov 18 '16 at 14:22

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