0

In my environment, when someone registers for an Event, an Attendee record is generated. I have successfully created a process in Process Builder that sends an email when an Attendee record is generated and it fits certain criteria (when the Event is of certain types). I have also successfully tested that the Visualforce of the email populates as desired when I "Send Test and Verify Merge Fields," and am able to select the "Related To Record" manually. (Full disclosure: I want to pull from the Event the user has registered for.)

However, when I run a test registration, there seems to be a problem with the email that gets sent: none of the merge fields are populated. The contact/email address isn't part of the problem--the email gets delivered where it should. (I'm thinking that is because it is on the Attendee record.) How can I make sure that the content of the email gets associated with the correct Event record?

Here is the beginning of the code I have tried using:

<messaging:emailTemplate subject="You Are Registered!" recipientType="Contact" relatedToType="EventApi__Event__c">
<messaging:plainTextEmailBody >
Hello!
Thank you for registering for our {!relatedTo.EventApi__Display_Name__c}.   
  • Your code looks neat. I can think of scanning the process association with the EventApi__Event__c object, field permissions, etc. – Seesh Nov 11 '16 at 22:37
0

The user sending the email likely does not have Field Level Security (https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/admin_fls.htm) access to the fields being displayed. They need at least read access.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.