I have an account, and its contacts(Community Users) have a parent account(Partner Account), and its Contacts(Partner User).
I want when a Community User creates a case it should be Read/Edit by its parent account Contacts (The Partner Users).
How would I go about setting up permmisions and sharing for this.
I found I can create a trigger on case create to find all ts parent account users from the parent account role assigned to al partner users, then do manual sharing with the case and hose users.
I'm not sure yet what issues that might create but either way I prefer not using apex, I would like to use standard customization.
Any help is appreciated. Thanks