I'm having trouble creating a new contact with the Exact Target rest api https://www.exacttargetapis.com/contacts/v1/contacts

When posting the following json object to the api

    "contactKey":"[email protected]",
            "name":"Email Addresses",
                            "name":"Email Address",
                            "value":"[email protected]"
                            "name":"HTML Enabled",

The response I get back is

    "contactKey":"[email protected]",
            "message":"An exception occurred while processing the request item @ Index #0. [ReferenceID: 90082a2b-fe00-4efa-92ee-b203b768211e]"

Any ideas what the problem might be?

1 Answer 1


Salesforce marketing cloud restful api is not mature enough.

That's why it doesn't have a proper error messages.

I've been through the same issue with [email protected].

It's all about the domain, I changed the email's domain into my company's domain and succeeded.

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