I got the error message "Error: You can't disable Chatter Answers..."

I have deleted the workflows, pages, and field updates per Salesforce knowledge article but I am unable to delete the trigger because the ChatterAnswers Test class is failing. So I am stuck. I can't release any code to our production environment due to these test classes failing. And cant deleted / inactivate the trigger as well.

  • What's the error message for the failing test?
    – George S.
    Commented Jul 25, 2013 at 14:15
  • Do you have Communities enabled?
    – crmprogdev
    Commented Jul 27, 2013 at 13:33

1 Answer 1


You need to delete everything at one time. Use the force.com IDE to delete all 4 classes and the trigger at once.

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