In Marketing Cloud, I am facing error message : "A profile center link is missing from this email. For template based email, please contact our customer service."
What should I do ?
You need to add the required Personalization Strings to your email HTML as outlined in the error message:
Subscription Center: %%subscription_center_url%%
Profile Center: %%profile_center_url%%
One-click Unsubscribe: %%unsub_center_url%%
Sender address: %%member_busname%%
%%member_addr%%
%%member_city%%
%%member_state%%
%%member_postalcode%%
%%member_country%%
Further reference:
answered Oct 20 '16 at 11:10
There's one circumstance under which Adam's answer is not correct - if you are using your own CRM/website for unsubscribes. If so, talk to your AE or support to have that warning disabled on your account.
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2There's also a scripting hack to bypass it --
%%[ if 0 == 1 then ]%%%%profile_center_url%%%%[endif]%%– Adam Spriggs Oct 21 '16 at 11:54 -
1You could also do <div style="display:none"> %%profile_center_url%% </div> – Samuel Dare May 21 '17 at 18:45
Just to add to this, we found we were getting click throughs using the scripting hack from Adam so changed to the solution from Data_Kid.
This sometimes displayed the ridiculously long link for (at least) Windows users on Outlook 16 so am now using:-
<div style="display:none"><a href="%%profile_center_url%%">.</a></div>
which displays a fullstop at worst.
