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I have a few dev orgs created before Winter '17, as well as a preview org I created last week. All of them are on Winter '17 now but only the preview org shows "Enable Field Service Lightning" under Setup > Build > Customize > Field Service > Field Service Settings. The rest of the dev orgs just have "Enable Work Orders". Is there something I'm missing here?

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  • Same problem here.
    – Mahmood
    Nov 15, 2016 at 8:20
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    There seems to be a lack of documentation here. The Help docs explain where to find Enable Field Service Lightning but they do not explain why orgs don't have that option.
    – Charles T
    Nov 15, 2016 at 16:50

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