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I have a repeating issue that something is sending out e-mails and I can't figure out what. The e-mail contains a simple notification with a Link to a task created.

I have confirmed from the logs that the org was sending them out. The e-mail does not match any e-Mail template, there is no email alert that mathes it, none of the standard things are a pure negative.

My question is, ... This is happening only during a Lead conversion process. Both the lead and Task have the e-mails's user set as owner. Is it possible, that there is a default functionality to automatically send out the e-mail, during the task creation or lead conversion process, to the RecordOwner.

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Looking at the Apex lead conversion code there is indeed an option for email to the lead owner. However it is by default false.

See setSendNotificationEmail(sendEmail)

https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_dml_convertLead.htm

How that is manipulated in the UI I don't know I'm afraid.

Possibly - Settings - Customize -> Lead Settings -> Notify Default Lead Owner

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  • that was it, .... THNX
    – user853710
    Commented Oct 14, 2016 at 11:28
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I was having this issue also and it turned out the email was being triggered by the queue in the object. Just went to setup > queues and then the recipients were there. I know this is an old post, so I am sure you are not still looking for the answer to this, but, it might help someone else.

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    Commented Aug 3, 2022 at 15:23

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