Hello: I have what sounded like a very simple task to fulfill. Create a report of Accounts that includes a field showing the number of Cases associated with the account.
So the final report should resemble a list view, with some general account information, Account Name, Owner, Zip Code and a couple other standard fields. Then there should be a field with the number of Cases tied to the account.
I can get a sum next to an account name using Summary or Matrix reports. But when I add any additional account field it adds a second Summary line. The line serves no purpose and negates what I am trying to do, one line per account.
This seems like it should be extremely simple to accomplish, but I cannot figure it out despite working through the reporting Trailheads etc.
Can anyone shed some light on how I can do this?