I have created a New DE having 5 fields
- EmailAddress
- FirstName
- LastName
- LinkClicked
- SubscriberKey
Used for Sending Yes Used for Testing Yes
Of these Fields, LinkClicked and SubscriberKey are blank fields. While other 3 have values. I am having total 3 records. These records / email IDs are not present in all subscribers.
I have linked ContactKey to EmailAddress in Data Designer in one-one rel. Also marked it "Use as ROOT". Now I am creating a Journey using the above DE as entry source and schedule as Never. After activating the journey, I am firing an event on entry source DE using Automation Studio.
My Issues:
When i go back and check the journey, no contacts are injected. Why ?
If i also remove old records and import new records in my DE, and fire the automation, still it does not show any contacts injected. What am i missing here.
Every time I have to mark it as Root again and again after sometime.
Even when Subscriber and LinkCLicked fields are not present/ are deleted, the same issues are present, so i believe it is not linked to that. Is it true ?
Can someone guide me where is the problem and is there any step missing. Pankaj