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My app sends an email to the installer via a PostInstall script, but whenever someone tries to install my app in a Sandbox, the script fails.

I'm wondering if Sandboxes require different setup? Could this also fail if Email Deliverability is set to "No Access"? (Standard in SF sandboxes now)

Thanks!

Ben

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    I think thats the reason. Email Deliverability
    – Prafulla Patil
    Jul 18, 2013 at 19:25

2 Answers 2

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I think you've got this one, if the email deliverability is off (which is the norm for sandboxes) you're apps email won't go anywhere. You might look at using a call out instead.

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Go to Setup --> Email Deliverability --> Access Level.

If you are sending email outside salesforce then set Access Level to 'All email'& save configuration.

By default in sandboxes, Access level is set to 'System Email only'. So post installation script fails & so package installation/upgrade.

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