are you aware of any logging or administrative tools for the Marketing Cloud? I feel like the admin user should be able to access more information than the ones that are normally available from the UI. Especially in case of errors and exceptions. I am just wondering if Salesforce Professional Services do have access to advanced consoles that maybe clients could just ask to be enabled by the help desk. Thank you very much

2 Answers 2


Error log access used to exist for certain SFMC Partners. You're stuck getting any run-time error details from SFMC Support now.

In my opinion, SF could save themselves a lot of support money by providing tools for their customers to debug their own configurations. Rolling the old ExactTarget Support into the Salesforce infrastructure was a huge step backwards and is a constant frustration for those of us supporting multiple large/complex SFMC clients.


The latest release has enhanced their error logging access to Automation Studio programs.


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