I have created a Force.com site and mapped a custom domain to it. SSL is enabled.

The issue is, when I visit the domain with link like this https://domain.com, it fails to load anything. Browser shows this error: This site can’t be reached.

The domain works fine for links like below:


domain.com - redirects to the above links

www.domain.com - redirects to the link at top

http://www.domain.com - redirects to the link at top

http://domain.com - redirects to the link at top

What should I do to make this link to work: https://domain.com?

1 Answer 1


This is a known issue in Salesforce. I faced same issue in past and did a workaround as below.

1- Create/buy a Apache instance. Create a A record for domain.com with Apache instance public IP in DNS. Install SSL certificate (CA Signed) for https://domain.com in the Apache server.

2 - Write a 301 redirect rule in the Apache conf file to redirect from https://domain.com to https://www.domain.com.

Hope this helps.

  • I am going to implement your suggested approach. Lets see how it works.
    – abdn
    Aug 24, 2016 at 14:00
  • 1
    It will definitely work, as I have already tested it. Please let me know if you will stuck anywhere.
    – Saroj Bera
    Aug 25, 2016 at 5:21
  • @abdn Nice to hear that i could help you :)
    – Saroj Bera
    Aug 31, 2016 at 7:06

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.