1

I've created a workflow rule that will update a field when a record is created or edit. However, the workflow rule is not updating the field when the record is created, just when the record is updated. I need this field update when the record is created as well.

My formula:

AND(OR(ISCHANGED( BillingPostalCode ),
    ISCHANGED( FirstName ),
ISCHANGED( LastName )))

What's wrong in the formula?

4

Well, aside from the AND being extraneous, you need to add an ISNEW check to your OR clause if you want it to fire on create. The ISCHANGED formula returns false on create.

OR(ISNEW(), ISCHANGED(Field1), ISCHANGED(Field2), ISCHANGED(etc))

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