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I want to show my custom CTI Adapter only on Console but not on all pages (Home, Contacts & Etc.). How can I do this,
Screen where I don't want to show,
Screen where I want to show,
Note: I am new to Salesforce. So, assuming that this is a valid question!
This is not possible. Your call center users will always see the softphone in their left hand sidebar while in Classic view, as well as in their console.