I am not receiving the welcome emails on creating new partner user. Any idea what can be the issue with it? I received for my other two orgs but just for one org I am not getting emails.

  • Can you check the Email Deliverability Settings for new Org? If it is set as "No access" then Salesforce Prevents all outbound email to and from users.
    – Devendra
    Aug 19, 2016 at 19:00
  • @Devendra yes i tried this. I used tested Email Deliverability also. No emails were generated when I did this. But same thing if I do for other org I am getting all the emails. So, I don't think it will be IP issue. Aug 22, 2016 at 10:29
  • You need to set email Deliverability other than "No Access".
    – Devendra
    Aug 22, 2016 at 11:03
  • Its already done. Aug 23, 2016 at 10:59
  • 1
    Yes. We have raised a case with salesforce. Sep 8, 2016 at 14:17

1 Answer 1


Raised case with SF and they solved it.

  • What did they do to resolve it?
    – The Ghost
    Aug 19, 2021 at 19:50

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