Is there a limitation merging dependent picklist values into a VF email template? I have a picklist (
Case.Denial_Reason__c) that is controlled by
I can merge values such as status or text fields from Case just fine:
^ these both are merged and displayed ^
However, if I include:
It's not merged/displayed. I've triple checked FLS is correct for this field. I also included the controlling field with the dependent field, still nothing.
My next thought was to create a text formula field that simply channels the value from
but it's not merged. However, as soon as I change the formula field's value to be a static string such as
"HELLO", the formula field is merged/displayed.
It seems as though anything that uses
Case.Denial_Reason__c as its true "source" can't be directly merged. I think I'll have to write the value in the
relatedTo object's trigger handler, unless I'm overlooking something here?