I am unable to see the below "Attach and Share Article Link from Support Service Center" option for few Articles and I can see for few articles. All Articles are public knowledgebase enabled.

Attach and Share Article Link is visble for few Aricles


You need to check the following settings for this option to get enable.

enter image description here


| improve this answer | |
  • I have already configured the setting I am getting the option for FEW articles. But I observed one thing. I am using Article type="opportunities" , may be is this creating problem? rest of all article types shoing the attach & share link from <site>. Please advice. – Bhaskar Aug 6 '16 at 16:14

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.