When trying to view an Asset (which is Account standard object) I am getting an error report which says:

Insufficient Privileges. You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.

So, I have Admin and Manager profile, when Admin tries to access the Asset page then does not have any problem only when I changed the profile to Manager then I'm unable to access Asset page (is a custom vfp)

2 Answers 2


Following might be some considerations to verify this issue.

  1. Do they have page level security access (related list on their profile) to the page? - You can also set this for multiple profiles from the page list in setup. Click the "security" link next to the page.

  2. Does the page use a standard controller? If so, do your users have Read access to the object (profile)? Can they see the record itself, i.e. is there a private security model on the object they are requesting and don't have read priviliges to the record?

  • I'm not admin but would that be possible if you can show me the steps to access to page level security access and security link and lastly, i am using custom vfp so there is no standard controller
    – Nick
    Jul 12, 2016 at 17:09
  • You need to follow below path to access page lavel security for VF pages. Setup --> Manage Users --> Profiles --> Select the Profile --> Visualforce Page Access
    – Devendra
    Jul 12, 2016 at 17:22

Go to Setup search for Profiles -> click on the Manager Profile and make sure following is present:

1.1 Check whether Asset page and its controller is available in under Enable Visual Pages Access and Enabled Apex Class Access.

1.2. Necessary Permission to perform CRUD on Account/Asset object under Standard Object Permissions.

1.3. Finally Visibility of the Asset fields used in the page and its controller under Field-Level Security

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