Hi friends i'm new to approval process.

I stuck in a place where i need to send an email to the sales rep with either approved or rejected with whom approved or rejected.

I had created a email template like {!ApprovalRequest.Process_Approver} but it is not working.After i had came to know merge fields are not working fine.

So,I though to create a workflow.But how to create a workflow and update a field in opportunity.

Please provide suggestions


Hey i found a solution for this problem.I had created a workflow at the approval and do a field update to a field called Approved By in opportunity.Like

($User.FirstName)+" "+($User.LastName) 

And i am using this field in the email template.

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