I created a profile called Test Portal profile by cloning High Volume Customer Portal profile. I wanna add users to Test Portal profile. i am unable to add users to this profile.
You can't add High Volume Customer portal users from setup screen. You have go to Contact and click Manage External Users button and create new user with appropriate user profile.
Please make sure related Contact's Account owner has User Role before doing this.
Thanks, Leanas Nixon.
You will need to go to Set up | Manage Users | User
Once you are on user record then you can edit the user record and change profile to newly added one.
Alternately if you want this in bulk ,export users (only those which you need to change profile .query with profile name High Volume portal user )via data loader and update the profileId with Id of the new profile