I have an icon constructed similarly to the bulletproof buttons concepts. I can load the html into an email in my outlook client and send it to myself with no issue.

Sending via test send in ExactTarget does... something. I still get the text from inside the icon, but the icon is otherwise not visible:

<!--[if gte mso 9]>
    <v:roundrect style="height:20px;width:20px;position:relative;top:5px;" arcsize="50%" strokeweight="2px" strokecolor="#FFFFFF" fillcolor="#ffcb05">
        <v:textbox inset="0,0,0,0">
            <center style="font:300 14px/15px Impact, Sans-serif;color:#FFFFFF;mso-line-height-rule:exactly;">!</center>
    <v:rect style="width:20px;height:1px;" stroke="f">
        <v:fill opacity="0" color="#FFF" ></v:fill>

HTML/VML icon in outlook from outlook: Icon1

HTML/VML icon in outlook from ExactTarget: enter image description here

  • I would not recommend render testing from a Send Preview test send. They are fraught with issues in SFMC. The best way I've found is to configure a test audience (DE or List) and do a Guided Send to the audience. Please do that to see if that changes the outcome. Commented Jun 23, 2016 at 1:40
  • @AdamSpriggs Over thousands of tests sent using triggered sends, guided sends, and test sends, I have never seen any difference in the resulting HTML.
    – Randy Hall
    Commented Jun 23, 2016 at 14:05
  • Send Preview tests have issues in evaluating AMPScript, send from a non-SAP IP and can contain bad header/footer code despite the Delivery Profile setting below the audience. Use it if you want, but there are certainly scenarios where it jacks with responsive email code -- showing one way in the Send Preview send and another in a Guided/UI/Trigger send. Commented Jun 23, 2016 at 15:12

1 Answer 1


Forgot to tell Outlook to expect VML in my ExactTarget template:

<html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">
  • Please delete this answer and revise your question. Commented Jun 23, 2016 at 1:35
  • @AdamSpriggs Why would I do that? VML wasn't displaying, this is why. Problem and solution.
    – Randy Hall
    Commented Jun 23, 2016 at 14:06
  • Sorry, it didn't sound like an answer to the question. Commented Jun 23, 2016 at 15:10

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