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I have to work with "Chatter Answer". But I am not able to see the section of Chatter Answers in production org. I searched in the quick search box but didn't find there.
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But "Chatter Answer" is available in sandbox org. see the picture below.
How to enable in prod org. Please help !
This might be causing an issue.
Starting in Summer ’16, Chatter Answers isn’t available in new orgs. Instead, you can use Chatter Questions, a Q&A feature that’s seamlessly integrated into Chatter. With Chatter Questions, users can ask questions and find answers without ever needing to leave Chatter.
https://help.salesforce.com/apex/HTViewHelpDoc?id=questions_portal_setup_enable.htm
Check if your org is upgraded to Summer'16
Starting in Summer ’16, Chatter Answers isn’t available in new orgs. Instead, you can use Chatter Questions, a Q&A feature that’s seamlessly integrated into Chatter. With Chatter Questions, users can ask questions and find answers without ever needing to leave Chatter.
Help Link- https://help.salesforce.com/HTViewHelpDoc?id=questions_portal_overview.htm
