Hi friends i'm new to development.I got a requirement to approve a record on a certain basis.So, we create an approval process for that.

But now i got a requirement like the record needs to be approved with in the reply of the email in approval request.

Like,we sent an email for approval request. So,If approver says Approved the record needs to be updated.

Please suggest me is there any possibility to achieve above requirement.

1 Answer 1


You have to Enable Email Approval Response Under: Set up -> Create -> Workflow & Approvals -> Process Automation Settings.

Please follow this Salesforce documentation on how to do this. https://help.salesforce.com/HTViewHelpDoc?id=approvals_email.htm&language=en_US

Also check this link for step by step explanation http://www.infallibletechie.com/2012/06/approval-through-email-in-salesforce.html

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.