I received the following error upon trying to save a contact:
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Thank you again for your patience and assistance. And thanks for using salesforce.com! Error ID: 864486382-11949 (1204153959)
Here are the details:
Custom field "Chats" (
Chats__c) is a number, defaulted to 0.
Workflow with formula:
AND ( PRIORVALUE(Chats__c)=0, Chats__c > 0, Chats__c < 10 )
Three things happen upon formula evaluating to
- Email alert is created with
Email field: Emailand a template.
- Task is created with due date of today, marked closed
- A picklist field is updated to an existing value in the list.
This workflow is successful for one contact but not for another. The only difference is the name and email of the contact. They belong to the same account, and every other detail is the same.
Can someone please help me understand what I might be doing wrong? I did a search for the error code but found no results.