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I am able to login to data loader for production instance however I am able to login to sandbox. I am adding the security token at the end too. I am using version 37 of data loader and windows 7.

When I try to login into data loader, I get a login error "Error:Check your username and password. If you still can't login, contact your Salesforce admin". I am sure that I am using the correct username and password. I am also adding security token at the end of password.

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  • It's not clear what you are asking.Can you review your question again and provide more information?
    – Mr.Frodo
    Commented Jun 10, 2016 at 5:39
  • When I try to login into data loader, I get a login error "Error:Check your username and password. If you still can't login, contact your Salesforce admin". I am sure that I am using the correct username and password. I am also adding security token at the end of password.
    – Satish
    Commented Jun 10, 2016 at 5:56
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    Also visit your User record to see login history. Just check what error is coming when you try to login by data loader. Commented Jun 10, 2016 at 5:57
  • Login history doesn't show the login attempt.
    – Satish
    Commented Jun 10, 2016 at 5:57
  • I hope you changed login instance to test.salesforce.com from login.salesforce.com before using dataloader for a sandbox. Check dataloader settings. Commented Jun 10, 2016 at 6:00

3 Answers 3

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guess you are NOT able to login somewhere go to dataloader settings and change

https://test.salesforce.com for sandbox

https://login.salesforce.com for production enter image description here

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If Login history doesn't show the login attempt, it means your user name is wrong.

Be sure that server host is https://test.salesforce.com and your sandbox name added end of the org. username.

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With the newer version there is a new option available called "Password Authentication". Can you please try with this.

enter image description here

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