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Hi I have a OAuth issue when setup MC connect.

In MC, I have already connected system API user on connector setup page.
When I try to integrate individual user, there is a error message: "There was an error communicating with Salesforce, verify your connected app is set up properly and try again." At Force.com side, there are also an error message: "Missing Consumer Key Parameter."

My package version is 5.496 (Updated 5/20/2016), there is not place to input password on MC side, I believe it's using OAuth. so do I have to input Consumer Key somewhere?

Another weird thing is that I try to disconnect system API user, also got an error : "Something went wrong while attempting to clear integration. Please try again."

So how can I solve the problem?

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I guess you are missing these steps:

Update the Salesforce Marketing Cloud Connected App

  1. In the Sales or Service cloud, click Setup
  2. From Setup, enter Connected Apps in the Quick Find box, then select Connected Apps
  3. Click Salesforce Marketing Cloud
  4. Click Edit
  5. Under Permitted Users, select Admin approved users are pre-authorized.
  6. Under IP Relaxation, select Relax IP restrictions.
  7. Under Refresh Token Policy, select Immediately expire refresh token.
  8. Click Save
  • I tried this Post-Configuration, still don't work – ling Jun 6 '16 at 6:04
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If user credentials, check here API user Credentials are invalid

  • thank you, but the error is "Missing Consumer Key Parameter." the direction is ETMC -> SFDC. There should be a way that let ETMC to have the Consumer Key of Force.com Application. – ling Jun 6 '16 at 6:26

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