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I've been meaning to ask this for awhile now...

I have personal case views created in salesforce. When I view these from a desktop, they work fine. But if I try to view them via the salesforce mobile app (or just via a mobile browser), salesforce states that there isn't any cases in the view (when I know there are). Has anyone else seen this? How can I get case lists to show properly on mobile?

  • Are you sure you are looking at all cases? And not the 'Recent' ones? By default, the listing shows Recent – Gaurav Kheterpal Jun 6 '16 at 6:06
  • Yes, I am selecting a custom view from the list of case views. – Mike B Jun 6 '16 at 6:57

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