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Is it possible to count no. of activities records related to Account. I want this value on Account page layout.

I have tried using Roll-Up summary but Activity object is not available.

I know it can be achieved using triggers,but is there any way to achieve this with configuration.

2 Answers 2

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You can use combination of process builder and visual flows to achieve this .please check below link for step by step walkthrough

https://www.xgeek.net/salesforce/create-roll-up-summary-field-to-count-contacts-on-account-with-process-builder-and-flows/

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  • I have one doubt.Let's say I have to update any of the field of Account when related Task is completed and I have created a Process builder which is working as expected.But,will it work for existing task which is already in completed status.Will it update Account field?
    – devsfdc
    May 23, 2016 at 13:53
  • The example illustrates this .The count will be taken care by builder logic and only on delete you need triggers .Hope that helps . May 23, 2016 at 23:40
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Unfortunately this can't be achieved by some standard functionality.You have to choose apex triggers if you want to achieve this.

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  • Yes..it looks like that way.
    – devsfdc
    May 23, 2016 at 10:21

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