2

I'm trying to create an email template that uses the Lead.Name merge field and sfLma__Package__c.sfLma__Latest_Version__c merge field.

When I "Send Test and Verify Merge Fields" - choosing a Lead recipient record and the Package related record, those fields populate just fine.

When I attempt to mass email (or directly email) that same lead from the Leads page, only the Lead.Name field is populated.

Am I doing something wrong?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.