I have scenario where OWD is

Account - Public Read Only
Contact - Private
Activity -Private

There are some tasks which are visible to other users which are not assigned to them. The tasks which are assigned to user and these tasks visible to user share same profile .

Not able to find how sharing is given to other users.

  • 1
    First, are you certain the WhatId is for an Account. Second, is the WhoId associated with a Contact, is it for a Lead, is it for a User or is it empty/null? Also, do you use Account or Opportunity Teams? Finally, are you certain this isn't related to a Case? – crmprogdev May 9 '16 at 21:53
  • I have checked the Contacts (WhoID) associated with the tasks and it seems these contacts are shared via sharing rule with an Ready Only access. Did readOnly access makes these tasks visible to other users? – user2504432 May 9 '16 at 22:06
  • If the contacts are shared and the Accounts are already visible, then it makes sense that the Tasks would also be visible as well. – crmprogdev May 9 '16 at 22:28
  • Got it, thanks. If we need to hide these tasks from the other users, what will be the best option?. If we remove contact from task what will be the impact? please advice. – user2504432 May 9 '16 at 23:30
  • 1
    If you removed the contact, you'd lose the context of the task. I don't know that you can "hide" the tasks since permissions are additive, not restrictive. The issue is that the Activity, although private is a child of Account. So it's presumably automatically shared if there's enough relevant record sharing. I'd think it must be the sharing on the Contact. I'd look at how the Contact is being shared. Perhaps you're also sharing activities related to the contact. – crmprogdev May 9 '16 at 23:38

If an Activity belongs to an Account and you have access to the Account, you have read access to the Activity. Even when the OWD for Activities is Private.

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