We're implementing a Salesforce LiveAgent chat for our website, and we want the chat to appear in the bottom right corner of the page, not a popup. My question is: is this even possible while retaining same chat functionality?

I have successfully implemented it on the bottom of the page by using a dialog and iframe. However, upon reloading/navigating through the website, the chat session is lost and visitors have to start all over again - which is pretty inconvenient. I am looking to somehow get the user session ID or any other way is that the chat stays open no matter what page user navigates to.

How do I actually do it? Any help is much appreciated



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