I am trying to find a way log the email that was sent through outlook to a task in salesforce where the address from the To field from the email is matched against an existing contact email from salesforce.
Unfortunately I cannot use the outlook-> salesforce plugin because the related person that is sending the email doesn't have a salesforce license.
I was wondering if there exist an option to set up a unique email address in salesforce and, cc that address to all the emails that are being sent in order to push somehow the information to salesforce. I am unsure if this sort of functionality exists an is easy to implement.
Any ideas, workarounds how to achieve this would be much appreciated.