In Exact Target, can you edit an email that is associated to an Active Journey? Or is it best practice to copy the email that needs to be edited. And then create a new Journey and associate the modified email to the new Journey? I just do not want to break what is currently working. Thanks M
Please follow the best steps to update your modified email in journey builder i always followed this and it works
- first pause the automation associated with your Journey
- then go to your email do the necessary changes as you required.
- now go to Interaction under Email studio
left hand corner click on "Journey Builder Sends" select all emails you edited update all , click on Publish then click on start now you can see all the emails will change inside journey automatically now FINAL STEP go to automation which you have paused and re activate it
As far as i know you can even update the email within a running journey.
Just hover over the email activity and update it. Everything that has not reached the point of that journey until that moment will receive the new email version (if you chose the same email) or even a different email.
Here is an older article with basicly the same question