Is there a way to find out what
Template user selected when sending an email? I was looking at it in the
EmailTemplate object field called
TemplateType this will give you either
Text' orVisualforce` etc... but how would you have a reference to EmailMessage or Case from EmailTemplate?
I'm after finding out which EmailTemplate user have selected while sending an email?
I do not see any reference between EmailTemplate/EmailMessage and Case object
Is there a better way to find out? or have reference?