Could you please clarify my below queries on email alert which we have under workflow

  1. How many recipients can i add under email alert?
  2. Can i add group emailID (Eg. Supportmembersgroup@yahoo.com) which contains more than 50 recipients.

In Cc also I need to add more than 10 recipients, is email alert will work for this functionality Or I should go with apex class?

  • Workflow email alerts don't support cc:, only Additional To - limited to 5 constant email addresses, separated by commas.
    – cropredy
    Mar 20 '16 at 20:39
  • Hi Chris! Thanks for sharing your thoughts, In additional recipients among that 5, can I add single group email (Eg. SupportMemberGroup@company.com)which contains more than 50 recipients? will it work?
    – Sab__Dev
    Mar 21 '16 at 3:12
  • Yes, see my answer below Mar 21 '16 at 10:39

There are limits, but the limit you are likely going to hit is the daily limit for workflow emails.

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You can though add an alias in the additional emails section. Even if that alias (EntireCompany@yourcompany.com) redistributes that to hundreds of additional emails, its still just counts as a single workflow email towards your limit.

See the limits doc for yourself here

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