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I have email one email template. In that email template I'm Passing dynamic values like {!Student.Name}. But when i receive email the student name is not displaying.

Here is my Html and Plain Text of emails:

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Here is my email how i received with missing those dynamic data

enter image description here

Can anybody please tell me what could be the problem?

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  • Are you sure that you attach correct record to email template?
    – kurunve
    Commented Mar 11, 2016 at 9:28
  • Yeah i am sure that attached correct record
    – Neymar Da Silva
    Commented Mar 11, 2016 at 9:36
  • please check fls
    – Patlatus
    Commented Mar 11, 2016 at 12:05
  • probably you just don't have field level access under user who sends email or there may be mistake in the template
    – Patlatus
    Commented Mar 11, 2016 at 12:06
  • I Invoked Apex class in process builder schedule actions. I passed the template id in apex class then will send emails. I am having this problem with process builder schedule actions. But I created Time based workflow for this and has given same template. I'm receiving emails with proper field values. What could be the problem with invoking apex class with process builder?
    – Neymar Da Silva
    Commented Mar 18, 2016 at 6:00

1 Answer 1

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Are you sure, the record that you attached has lookup of "Certification" Object? If not.

  • The record you attached should have some link to that certification object, through lookup.

  • Even after attaching the right record, you find it missing, then check for the permissions on that "Certification" Object and fields you have used.

  • Make sure those objects and fields have enough permissions for current user to access them

Let me know if the problem still exists...

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1
  • I Invoked Apex class in process builder schedule actions. I passed the template id in apex class then will send emails. I am having this problem with process builder schedule actions. But I created Time based workflow for this and has given same template. I'm receiving emails with proper field values. What could be the problem with invoking apex class with process builder?
    – Neymar Da Silva
    Commented Mar 18, 2016 at 5:59

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