I have to migrate some tickets from other system to Salesforce.
Some cases are waiting for requester response and milestones for them should be stopped.
Using Data Loader I can insert case with properly set IsStopped
field. But looks like I cannot insert value for StopStartDate
field.
I also noticed, then StopStartDate
field by default will be set to time, when case was inserted using Data Loader.
Is there any other way to set proper date for StopStartDate
field? And to edit it for already inserted cases?
EndDate
field. – Daniel Ballinger Mar 12 '16 at 8:34EndDate
to past does not allow me to editStopStartDate
on case level. It only makes not completed m'stones are not visible anymore. When Entitlement is active again, m'stones are back, but target times are same. Additionally I contacted Salesforce. They said that it's not possible to modify existingStopStartDate
value or to insert proper value via Data Loader. But I'm not sure if they understood me correctly :-) – petee Mar 15 '16 at 21:42