I would like to read or write the Predictive Intelligence data with query or SOAP API.

Are there DataExtension where the data is saved?

I saw that there are DataExtension with 'IGO_' prefix like the DataExtension 'IGO_PRODUCTS', 'IGO_VIEWS', etc., but in our Org are empty

  • Nobody can answer my help request? Then, do I need to open a case in Salesforce support?
    – Michele
    Mar 11 '16 at 9:39

My recommendation would be to create your own Data extension with fields as described here.

Then you can write SQL query in Email -> Interaction -> Query and select the desired Data extension as Target DE e.g.

SQL: Select sku, user_id, session_id, search, timestamp from IGO_Views

Target DE: myIGO_Views (with Append)

You can either run this SQL manually and schedule via Automation Studio to populate data in these data extensions.

NOTE: The PI DEs like IGO_Views cannot be viewed directly but can be queried via SQL.

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