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i try to share a record with manual sharing "sharing button" and give to another user the access level :"Read/Write" . the problem is: this user can just view a record but can't edit .

for information : user has already "read" on this object .

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  • Does user have Object Level Security and Field Level Security for that object ?
    – kurunve
    Commented Feb 29, 2016 at 13:13
  • Yes, Read and Edit on the all field .
    – momo
    Commented Feb 29, 2016 at 13:17
  • but what about object? not field level but object level?
    – kurunve
    Commented Feb 29, 2016 at 13:21
  • he has Read on object and on tab
    – momo
    Commented Feb 29, 2016 at 13:22
  • but edit? Does it have edit?
    – kurunve
    Commented Feb 29, 2016 at 13:24

2 Answers 2

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i think i get it. So thought that user can has only Read access on the object . And with manual sharing if i give him Read/Write on record he can edit/view a record . But it's not true, if i well understand he must have Edit access. And Even he has Edit on object he couldn't see or edit the Record if the record is not shared with "level read/write"

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To grant access to a record, you must be one of the following users. The record owner 1)A user in a role above the owner in the hierarchy (if your organization’s sharing settings control access through hierarchies)

2)Any user granted “Full Access” to the record

3)An administrator

You can also refer https://help.salesforce.com/apex/HTViewHelpDoc?id=granting_access_to_records.htm&language=en

Hope this help you.

Let me know for any questions....HAPPY TO HELP YOU :)

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  • i'm admin , and owner of record and also i have full access to the all object .
    – momo
    Commented Feb 29, 2016 at 13:18
  • Can you tell me which record you are sharing?
    – Suyash
    Commented Feb 29, 2016 at 13:19
  • custom object called 'test' , and i create some record, when click on sharing button and to choose a user i give read/write access level . but user can't see Edit button, he can only view a record .
    – momo
    Commented Feb 29, 2016 at 13:22
  • Have a look through the documentation here help.salesforce.com/apex/HTViewHelpDoc?id=dev_security.htm
    – Suyash
    Commented Feb 29, 2016 at 13:26

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