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Lets say User has 3 communities [Community A (A.com), Community B (B.com), Community C (C.com)] with same username. Same Licence. You have given access to community via profile for Community A and with permission sets for Community B and Community C.

How do you track whether the user logged into A or B or C communities via A.com or B.com Or C.com? Also how to track if the user is using Global Header to switch between different communities?

I am somewhat new to SalesForce, please let me know if this is a good approach..

Create a custom object with following fields: UserID, Community Name, Login Time, Type(URL/Global Header). Can this information can be filled by using the user session?

Is this the best approach or is there anything simpler or better?

Update: I need this information for Reporting Purposes, to let community managers know if a user has logged into that community or not..

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There are couple of ways you can track the engagements for each community

1.Install the community manager App from appexchange

https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5XHsEAN

This will get you last logins for each community .

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2.Take login history of the user .There is a field called login URL and that will show your users login to various communities .

| improve this answer | |
  • Taking Option 2: I need to make a report on the number of users who logged into per community and I cannot find Login URL. Am I missing something? – gkolan Feb 29 '16 at 2:45
  • The option 1 has excellent dashboards on adoption .Please try it before ignoring it completely – Mohith Shrivastava Feb 29 '16 at 3:40

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