Is there any documentation (or any standard way) to create a pre-chat form for Live Agent if we are using the Napili template in Community Builder?
I was able to get the pre-chat button working thanks to some of the helpful articles here on creating lightning components.
From the looks of it, the only options for a pre-join form in the setup area are visualforce pages, which I don't believe are easily included within site templates. There appears to be a workaround using iframes, but Salesforce announced that's going to go away after Winter '16.
Could this possibly be implemented using a lightning component?