Do we have an option to get the old value of a lead status and update the same value?
I tried out using the Lead history option .But the issue is in the lead status picklist value we have different values which are dependent on the other.so can we track even does values ,because those fields are mandatory.
In lead Status --the old value was as "Reengage" and got changed to new value as "Item Updated".So lead history it shows the value of old and new.But when the value was "Reengage" ,it was interlinked with other two fields ,so i would like to retrieve those values also.
Do we have an option.How to get it.There are nearly 4k records which got updated and would like to retrieve their values. Any help very much appreciated.