I am currently creating multiple Journey's in Journey Builder, and was under the impression that once a subscriber completed the Journey they would be able to re-enter it regardless if 'Contact Entry' is set to Single or Multiple. I have not been able to successfully accomplish this.
I'm using a Fire Event in Automation Studio to inject the users. This is working as expected, as they enter the Journey and complete one of the routes. But any following Fire Event will ignore these users entirely, even if they still meet the entry criteria.
To test, I added a few records using Contact Builder into the Data Extensions, and these new records would be the only ones added. Looking at the Event History for my entry trigger, it shows neither rejected or accepted for the users that already completed the Journey - they are ignored entirely.
Is this typical behaviour or is there something I am missing? Any help is appreciated, thank you.