We have a ligthning community created using Community Builder.
I have been following this salesforce help documentation, as well as various posts on the Salesforce dev forum and Salesforce Stack Exchange, but have not found a definitive answer on if this is possible or not.
Here is the official SFDC documentation:
Some Other Links I read (Stack Exchange and Dev Forums):
Force.com site - URL masking:
URL masking of domain name for sites:
URL masking force.com-sites/sites.com:
So far this is what we've done:
- We created a CNAME subdomain on our corporate website, lets call it
- We pointed that CNAME to
community.corpsite.com.OUR-18-DIGIT-ORGID.live.siteforce.comas instructed in the guide (linked above)
- We went to Site Configuration | Domains in Setup and created
community.corpsite.comas a domain.
- We went to Site.com Studio, Site Configuration | Domains and made sure that the custom domain (
community.corpsite.com) was listed.
- We published the site through both Site.com Studio AND Community Builder
When I go to my browser and go to
community.corpsite.com, it redirects me to
https://unfriendlyUrl.force.com/path, but doesn't mask the URL. This results in our customers having a poor branding experience, since we ask them to go to
community.corpsite.com but they are landing at the force.com URL.
What am I doing wrong? From what I read online in their documentation, they seem to indicate that this is possible, but I can't get it to work. Is this possible? Where do I start, what is my best place for documentation on this?
Could use some help, been struggling with this all day. Thanks for your time!