Has anybody run into the below issue when setting topics to a knowledge article from external system? I am using Rest to integrate. I receive the error..
ERROR: Error:Insert failed. First exception on row 1; first error: DUPLICATE_VALUE, A topic with the name, pro forma, already exists.: [Name] has been sent via Direct Message
I have an existing topic in salesforce org by name 'proforma' but not 'pro forma'. SO my code which is developed to create or update topics based on their existence in SF should work properly. I even tried inserting 'pro forma' from workbench and it successfully inserts the topic without throwing a duplicate error. It is soo weird that it throws this error only from the REST api call and not from workbench.
This has been driving me nuts for a while now. Any inputs will be greatly appreciated!!! :)