I read that Pardot syncs Prospects with Salesforce in this way:
- if it finds a Lead with the Prospect email address in SF, it will sync with that lead.
- If it cannot find a lead, but it can find a Contact with the Prospect email address, it will sync with that contact.
- If no lead or contact is found, then create a new Lead.
That's fine, but when I go to Pardot and I check the Prospect field mappings under the Admin section, then for any field I can only select one field, where I would expect I could select a field for Lead and a field for Contact.
How does that work?
The problem occurs in this scenario: